An Index to All of Our Help Articles
Customer Care and Customer Service
We’re Here to Help—Just Let Us Know How
We want to give our trail family the best customer service possible, which is why we call it customer care rather than customer service. We're here to answer any questions you have, respond to any comments you have, and calm any fears you may have. Simply let us know what we can do to assist you.
The majority of logistical questions will be answered by our Quick Links, which are located above. Reach out for anything else!
If you have any further questions, please contact us. We are delighted to assist; in fact, answering our clients' questions is one of our favorite activities.
Keep in mind that we are in Vermont and operate on Eastern Standard Time (EST). We are usually in the office from 9 a.m. to 5 p.m. Monday through Friday, and we are closed on weekends and holidays.
Contact & Mailing Information
RAW Forest Foods
11 Elmwood Avenue, Suite 102
Burlington, VT 05402
The above mailing address is not our shipping or return address. Returns sent to the above address will cause your refund or exchange to be delayed.