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At RAW Forest Foods, You’re Part of the Trail Family—And We’re Here for You
Customer Care
Let Us Know What We Can Do
We strive to provide our family (our Trail Family) of customers with the best possible customer service—which is why we call it customer care and not customer service. We are here to answer all of your questions, field all of your comments, and assuage all of your concerns. Just let us know what we can do for you.

Follow these links for quick answers to your questions and to contact us:
Please keep in mind that we are in Vermont and operate on Eastern Standard Time (EST). We are usually in the office from 9am — 5pm, Monday through Friday, and that we are closed on the weekends.

Our mailing address and contact information is:

RAW Forest Foods
11 Elmwood Ave, Suite 102
Burlington, VT 05402
(802) 349-1347

However, this is not where we ship and receive orders from. For that, check out our Returns, Replacements, and Cancelations page.