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We're Here—Just Let Us Know What We Can Do

We strive to provide our family (our trail gamily) of customers with the best possible customer service—which is why we call it customer care and not customer service. We are here to answer all of your questions, field all of your comments, and assuage all of your concerns. Just let us know what we can do for you.

On the right, you'll find our Quick Links. Most logistical questions can be answered using these links.

For everything else, Contact Us. We are happy to assist—in fact, we love answering our customers' questions.

Please keep in mind that we are in Vermont and operate on Eastern Standard Time (EST). Typically, we are in the office from 9am — 5pm, Monday through Friday, and we are closed on the weekends.

Contact & Mailing Address

RAW Forest Foods

11 Elmwood Avenue, Suite 102

Burlington, VT 05402


(802) 349-1347

The above mailing address is not our shipping and returns address. Returns sent to the above will be delayed. Use the Returns, Replacements, & Cancelations page to find the correct information—and to obtain a free return label—to ensure your return is processed quickly.

Quick Links

An Index of All Our Support Articles