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Customer Support

Here’s to Your Health and Wellness

At RAW Forest Foods, we take immense pride in being a small company deeply committed to quality in every aspect of our operations. From sourcing the finest ingredients to meticulously crafting our products, our dedication to excellence is evident in every step we take. Our ethos is defined by authenticity and purity, ensuring that your experience with our products and services exceeds your expectations.

Explore our comprehensive customer support resources below. If you don’t find the answer to your question, please reach out to us. We are here to assist you in any way possible. Let’s embark on this wellness journey together.


Contact Information

RAW Forest Foods is located in Vermont, operating on Eastern Standard Time (EST). Our team is available to assist you from 9 a.m. to 5 p.m., Monday through Friday. Please note that we are closed on weekends and holidays.

Mailing Address

RAW Forest Foods
11 Elmwood Avenue, Suite 102
Burlington, Vermont 05402, USA

Please note: This address is not for shipping or returns. Sending items to this address will delay the processing of refunds or exchanges.

FAQ and Support

Customer Support Frequently Asked Questions (FAQs)

Find answers to common customer questions in our FAQ section, which covers a wide range of logistical inquiries

Returns, Cancellations, and Replacements

For detailed instructions and information, including our product guarantee.

Gift Certificates

Easily purchase, redeem, manage, and use gift certificates.

Orders and Shipping

We offer comprehensive shipping solutions for both domestic and international customers. RAW Forest Foods has successfully shipped to over 90 countries worldwide. For more information on our shipping practices, including delivery timelines and methods, visit our Shipping and Tracking page.

International Orders and Shipping

For our international customers, we encourage you to carefully review the International Shipping section for specific guidelines and tips on international deliveries.

Stay updated with your order status in real-time. Once your order is dispatched, you’ll receive an automated email with a tracking number. Tracking is available for all orders, and you can find detailed instructions on our shipping and tracking page.

Order Tracking

Ready to track your order? For direct tracking, access your order’s progress via your customer account. Click here for real-time updates.

Policies and Programs

Discounts, Promotions, and Coupons

At RAW Forest Foods, we uphold fair and transparent pricing. We prioritize pricing integrity over frequent sales and occasionally offer special promotions to show our appreciation for loyal customers.

Stay informed about special promotions by signing up for our newsletter. New customers receive a 15% discount when subscribing to our mailing list (check the footer of this page for the subscription link. But please note that if you are already subscribed, the link will not be visible).

Privacy Policy

Your privacy is paramount at RAW Forest Foods. We are committed to protecting your personal information and ensuring the confidentiality of your transactions and contact details. Your information is never shared or sold. For a detailed overview of how we handle and safeguard your data, including our cookie policy, please review our Privacy Policy.

Terms and Conditions

Read our Terms and Conditions to better understand your rights and our responsibilities when using our site and engaging with RAW Forest Foods. This information ensures a transparent and fair experience.

Referral and Affiliate Program

Join our referral and affiliate program to earn rewards by sharing your favorite RAW Forest Foods products. Learn how to participate and spread the word to friends, family, and community.

Subscriptions and Wholesale

Product Subscriptions

Enjoy continuous access to our products with flexible subscriptions. Choose a delivery schedule that suits your needs directly from the product pages and save on each order.

Managing your subscriptions is simple. Log in to your customer account, visit the “My Subscriptions” tab, and adjust or update your subscription preferences as required.

Wholesale and Bulk Inquiries

For business and reseller customers, we offer custom wholesale and bulk accounts. Discover the benefits, requirements, and how to apply by exploring our wholesale and bulk program.