Free Domestic (US) Shipping on all Orders of $50 and Above
RAW Forest Foods ships with USPS for all of our orders, domestic and international, and we offer free US shipping on all orders of $50 and above. Those under $50 ship for a flat rate of $7 for the entire order.
Our USPS pick-up is early, and orders are processed and shipped first thing in the morning (Eastern Standard Time), Monday through Friday, excluding national holidays. We wish they'd come later in the afternoon...but, alas, they won't listen to us.
What this early pick up time means is that almost all orders are shipped the following morning after they are placed (within one business day).
Domestic Delivery Times
Based on order weight, your package will ship either First-Class Mail (up to 13 ounces) or Priority Mail. USPS provides the following delivery times (which we cannot guarantee):
Priority Mail® Shipping in 1-3 Business Days.
First-Class Mail® Mail in 1-3 Business Days.
Both First-Class Mail and Priority Mail provide tracking (for domestic orders only) information, which will be posted to your order page when it is available..
We provide tracking information for all orders (see below for tracking international orders). After your order is shipped, you will receive an e-mail with tracking information, usually by the early afternoon of the day your order is shipped. You will also find the tracking information in your customer account page.
International customers: Please be aware that shipping outside of the US can be unpredictable and may result in delays, additional customs or import fees (outside of RAW Forest Foods), or the confiscation of the package by your receiving country.
RAW Forest Foods does our best to ensure that none of this happens, but still, these events are unpredictable, out of our control, and out of our scope. Because of the inherent unpredictability in international shipping, we (RAW Forest Foods) are not responsible for any shipping issues that may occur once the package leaves the US. We wish that better international standards existed for tracking packages and for improved communication between different postal agencies throughout the world. Until that is the case, a certain degree of risk is involved on the side of the customer when ordering and shipping internationally.
Still, the vast majority of our international shipments arrive issue and problem free, but we cannot be responsible for any issues which might arise after the package leaves the US.
Not all items offered by us are able to be imported into all counties, and some countries may place a limit on the amount of a singular product you can import at once. For instance, some countries do not allow the importation of Tongkat Ali (Eurycoma longifolia) Extract to be imported. As another example, some countries will only allow orders of 3 or less (4 or more is prohibited) of a single item to be imported. It is the customer's responsibility to know the limitations places by their own countries as to what items are prohibitive and in what amounts.
Similarly, your country may charge a duty upon import. This is not included in your shipping fees paid through RAW Forest Foods, and we cannot be held responsible for this. It is unpredictable and erratic as to what countries will charge, for what, and when. We declare all items exactly as they are, for the price paid, as required by us by law.
Jamaican Me Crazy?
Many times, the last tracking scan on an international shipment will be at the Jamaica Plains, New York, post office. This is the point of transatlantic departure for the United States Postal Service (USPS) and—depending on where the packaging is heading to—could be the last scan of the tracking information that is reported to the USPS. While the tracking number may not be receiving updates as the package makes it journey to you, trust that it is and that your order is not stuck at the point of the last reported scan.
If you have special shipping needs, please contact us, we are happy to work with you!
Cost of Shipping
|United States||$0.00 - $99.99||Flat rate $6.00|
|United States||$100.00 and above||Free|
|Canada||$0.00 - $99.99||$7.00|
|Canada||$100.00 - $189.99||$12.00|
|Canada||$190.00 - $249.99||$15.00|
|Canada||$250.00 and above||$20.00|
|All Other International||$0.00 - $99.99||$8.00|
|All Other International||$100.00 - $189.99||$13.00|
|All Other International||$190.00 - $249.99||$20.00|
|All Other International||$250.00 - $289.99||$25.00|
|All Other International||$290.00 and above||$30|