✖ Free Shipping on all Domestic Orders of $50 or More
All of our orders ship out using USPS—both domestic and international. We offer free RAW Forest Foods ships with USPS for all of our orders, domestic and international, and we offer free domestic shipping on all orders of $50 or more (after discounts).
Orders under $50 ship for a flat rate of $7 for the entire order.
✖ Shipping Times
Orders are picked up from the warehouse early in the day (EST), and orders are processed and shipped first thing in the morning, Monday through Friday, excluding national holidays.
- Most orders ship within one business day after they are placed.
✖ Domestic Delivery
Your order will ship using either First-Class Mail (up to 13 ounces total package weight) or Priority Mail. USPS provides the following delivery times:
- Priority Mail® Shipping in 1-3 Business Days;
- First-Class Mail® Mail in 1-3 Business Days.
✖ Order Tracking
We provide tracking information for all orders (see below for tracking international orders). After your order is shipped, you will receive an e-mail with tracking information, usually by the early afternoon after your is picked up from our warehouse. Tracking details are available in your customer account page (login here).
The vast majority of international shipments arrive issue and problem free.
Please be aware that shipping outside of the US may be unpredictable and could result in delays, additional customs or import fees (payable by the customer), or the confiscation of the package by the receiving country.
RAW Forest Foods does our best to ensure that none of this happens, but still, these shipping internationaly is inherently unpredictable, out of our control, and out of our scope—we cannot be held responsible for any issues which might arise after the package departs the US. A certain degree of risk is involved on the side of the customer when ordering and shipping internationally.
Not all products available through our website are able to be imported into all counties, and some countries may place a limit on the amount of a single product that can be imported at once. For instance, some countries do not allow the importation of Tongkat Ali (Eurycoma longifolia) Extract, and others will only allow the importation of orders of 3 or less of a single product. It is the customer's responsibility to know the limitations placed by their own country as to which items are allowed for import and in what amounts.
- Customs Duties & Fees
Your country may charge a duty upon import. This is not included in your shipping fees paid to RAW Forest Foods, and we cannot be held responsible for these. It is unpredictable and erratic as to what countries will charge, for what, and when. We declare all items exactly as they are, for the price paid, as required by us by law.
- Jamaica Plains, New York
Many last tracking scans on a international shipments are at the Jamaica Plains, New York, post office. This is the point of transatlantic departure for the United States Postal Service (USPS,) and—depending on where the packaging is heading to—may be the last scan of the package reported to USPS.
While the tracking number may not be receiving updates, trust that the order is progressing and is not stuck at the last last reported scan.
✖ Please Contact Us with Any Special Shipping Needs or Questions
Cost of Shipping
|United States||$0.00 - $49.99||Flat rate $7.00|
|United States||$50.00 or More||Free|
|Canada||$0.00 - $99.99||$7.00|
|Canada||$100.00 - $189.99||$12.00|
|Canada||$190.00 - $249.99||$15.00|
|Canada||$250.00 or More||$20.00|
|All Other International||$0.00 - $99.99||$8.00|
|All Other International||$100.00 - $189.99||$13.00|
|All Other International||$190.00 - $249.99||$20.00|
|All Other International||$250.00 - $289.99||$25.00|
|All Other International||$290.00 or More||$30|